Transportation Services


Medical Transportation Services

Program Description

Lack of transportation imposes a significant barrier to service access for people living with HIV and AIDS (PLWH/A). For PLWH/A living in rural areas the lack of public transportation often reduces options for health care and social services; and for those living in areas with public transportation, taking multiple buses and subways to access care can negatively impact their overall health. In addition, many HIV positive individuals do not have the financial means to cover the cost of transportation to access critically needed services.

Medical Transportation services enable PLWH/A to access and maintain the necessary and appropriate health and supportive services that assist them in remaining healthier longer, and includes: vans, taxis/cabs, disbursement of metro cards, car mileage, and ticket reimbursement. Transportation services are to be used to provide conveyance for health care and support service appointments. Transportation services are not intended to support emergency ambulance services or supplant services that are currently provided by Medicaid or other transportation programs.

Many community-based agencies have included a transportation component in their overall service delivery plan to provide access to services on- or off-site. These services include conveyance to sites that offer HIV-related services.

Contact:

Tara Tate
Director, Bureau of Community Support Services
Division of HIV Health Care
(212) 417-4498
txt02@health.state.ny.us