Online Training

Introduction to Case Management

This one day training will provide participants from COBRA and AIDS Institute grant-funded programs with a basic understanding of the case management process. Topics to be covered include:

  • Review and comparison of case management models;
  • Nature and importance of goal-planning;
  • Components and relationship between steps of the case management process;
  • Case coordination with other services providers; and
  • Reasons and process for closure.

Prerequisite: Although there is no prerequisite for this course, it is strongly suggested that participants have previous training in HIV confidentiality and basic HIV/AIDS medical information

Audience: Case management staff in HIV case management programs, including supervisors and program directors.

Training Link: http://www.hivtraining.org

Every Word Counts: Improving Documentation Skills for Case Managers

This training will assist case managers in developing and improving their documentation skills in order to satisfy the mandates of their agency. As a result of this training, participants will be able to:

  • Understand the skills, knowledge and resources needed to do quality documentation;
  • Examine personal biases that may influence case managers;
  • Develop skills in writing client information in clear, concise, and objective ways; and
  • Apply basic time management techniques that will improve the quality of service delivery.

Prerequisite: Because this is an advanced case management training, it is strongly recommended that participants, at a minimum, have taken "Introduction to Case Management", "Enhancing the Partnership Between Client and Case Manager" and "Serving Families: From Assessments to Service Plans". This training is meant to enhance case manager skills and should not be viewed as foundation training for new staff entering the field.

Audience: Case management staff in HIV case management programs including: supervisors and program directors.

Training Link: http://www.cicatellionline.org/lms/login/index.php

Serving Families: From Assessments to Service Plans

This half day training will prepare case management staff to conduct a thorough HIV/AIDS case management comprehensive needs assessments and develop effective service plans. The session will increase participants' skills in completing the AIDS Institute COBRA case management assessment form. It provides an in-depth examination of service plan development and focuses on developing measurable goals and fostering goal achievement. Topics to be covered include:

  • Purpose and elements of the assessment and service plan;
  • Direct observations versus personal judgments;
  • Interviewing and question-framing skills;
  • Documentation techniques;
  • Distinction between goals, objectives, and tasks;
  • Incorporating assessment into the development of goals and objectives;
  • Using clients' strength and assets in developing a service plan; and
  • Tips for successful outcomes.

Prerequisite: It is strongly suggested that participants have previous training in basic HIV/AIDS information, "HIV Confidentiality", "Basic Domestic Violence", and have taken "Introduction to Case Management" and "Enhancing the Partnership Between Client & Case Manager."

Audience: Case managers and case management technicians in both COBRA and grant-funded programs including: supervisors and program directors.

Training Link: http://www.hivtraining.org

Tobacco Recovery Resource Exchange

This NYSDOH-sponsored website offers e-learning training modules on integrating tobacco use interventions into chemical dependency services. Trainings are free of charge and OASAS credits are available. Training is organized in four self-paced training modules as follows:

  • Foundation of Tobacco recovery
  • Assessment, Diagnosis and Pharmacotherapy
  • Behavioral Interventions
  • Treatment Planning
  • Co-occurring disorders

Training Link: http://www.tobaccorecovery.org