Accessing Partner Services

Your health care provider can connect you with the Health Department’s Partner Services program, where a Partner Services Specialist will talk with you about your partners. You may even get a call or visit from a Partner Services Specialist before you talk with your health care provider about Partner Services. This is because the laboratories (labs) that test for Sexually Transmitted Diseases/HIV are required to report positive results to health departments, just like they report results to health care providers.

People who have tested positive for an STD/HIV and want help notifying their partners can also contact Partner Services directly. The phone numbers for local Partner Services programs are available on the following link.

  • Local Health Department and New York State Department of Health Regional Contacts for Partner Services for STD/HIV

Your provider may arrange for a Partner Services Specialist to be at the provider’s office at the time of your medical visit. If this is not possible, the Specialist may contact you by phone to make an appointment to talk with you at another time. This can happen at your home, or a public place convenient to you. Specialists will work around your schedule.

The Specialist will talk with you about your sex and needle-sharing partners. All of the information that you give them is confidential. Your partners will not be told anything about you.

Partner Services for HIV Prevention

HIV is caused by a virus called the human immunodeficiency virus. There is no cure for HIV, although HIV treatments can allow people with HIV to live longer and healthier lives. Many people with HIV do not have symptoms for several years. They may not know they are infected. An HIV test is the only way to find out if you have HIV. Partner Services can help people newly diagnosed with HIV, as well as people who are living with HIV or AIDS. Partners who get tested early can take the steps necessary to stop the spread of infection and get the health care that they may need.

More information on HIV can be found on the NYSDOH's AIDS Institute web site.

Partner Services for syphilis, Chlamydia, and gonorrhea prevention

Chlamydia, gonorrhea and syphilis are all caused by bacteria. They are easily spread from one person to another during vaginal, oral or anal sex. Partner Services works best in stopping the spread of STDs when partners are notified soon after your diagnosis.

Partner Services Specialists want to act quickly to prevent the spread of these STDs. Fortunately, these three are curable with antibiotics (medicines). Both you and your current sex partners must be treated, and should not have any sex for at least 7 days after treatment. Otherwise, you may re-infect each other.

For more information on specific STDs, see the available Educational Materials.

Partner Services within the five boroughs of New York City

In New York City, the Partner Services program for people diagnosed with HIV or AIDS is known as the Contact Notification Assistance Program or CNAP. This program works directly with health care providers and patients to notify sexual and needle-sharing partners exposed to HIV. NYC residents can contact CNAP directly by calling (212) 693-1414 or 311.

Partner Services is also offered to people newly diagnosed with early syphilis (infected within the past year) in NYC. Because there are over 50,000 people diagnosed with gonorrhea or Chlamydia each year in NYC, priority cases for Partner Services follow-up for these STDs is given to those with certain risk factors (for example, pregnant women).