||New York State Department of Health
||Medicaid Eligibility Examiner 2
||NYS Department of Health, Office of Health Insurance Programs, Division of Health Reform and Health Insurance Exchange Integration, Albany, New York
||Candidates must be a current NYS County Department of Social Services employee with permanent competitive status and have two (2) or more years of service as a Social Welfare Examiner, Social Services Examiner, Eligibility Examiner 1, or Social Services Examiner, or in a position where the work involves responsibility for performing assignments in connection with determining financial eligibility, categorical classification, continued financial eligibility, and income maintenance. The work must involve the review and evaluation of applications and records, and interviewing applicants; OR one (1) year or more permanent service as a Senior Social Welfare Examiner, Senior Social Services Examiner, Eligibility Examiner 2, Senior Social Services Program Specialist, or in a position where the work involves responsibility for monitoring and assisting a group of employees establish financial eligibility for the various programs administered by the local social services district.
||" Expertise with New York's Medicaid, CHPlus, and FH Plus eligibility and coverage policy issues; " Experience with Medicaid policy and procedures related to the Medicare Savings Program, Family Planning Benefit Program and Third Party Health Insurance; " Strong writing, verbal communication, interpersonal, and organization skills; " Expertise in public health insurance programs; especially with eligibility and coverage policy issues; " Ability to function independently and as part of a team; and " Ability to work well under pressure and meet deadlines.
||The Division of Health Reform and Health Insurance Exchange Integration is looking to fill multiple positions that will focus on assuming some of the functions currently performed by the Local Departments of Social Services (LDSS) for the Medicaid program. These positions will help ensure that the process of determining Medicaid, Family Health Plus (FHPlus) and Child Health Plus (CHPlus) eligibility is efficiently and effectively transitioned from the LDSS and the participating CHPlus health plans to a centralized processing unit. Within the Division the incumbents will provide support for activities related to expansion and eligibility initiatives implemented through the Enrollment Center; technical assistance on eligibility policy for Medicaid; and perform functions necessary to assume the responsibilities of the LDSS. Specific duties and responsibilities include, but are not limited to: " Assisting in developing operational procedures related to centralizing Medicaid eligibility and renewal activities; " Planning and conducting staff training in response to identified needs or when new or revised regulations and procedures are introduced; providing written material, orally explaining and answering questions; " Scheduling work and work stations, monitoring workload volumes, and reassigning staff to ensure timely determination of new or continued eligibility as well as equitable work distribution; " Monitoring the quantity and quality of work completed by staff to ensure accuracy and adherence to procedures and instructions; identifying and resolving inaccuracies; " Mediating with irate applicants and responding to inquires for information about applicable laws, rules and regulations; " Addressing specific concerns for resolution of more complex applications; " Preparing written correspondence in response to questions from consumers, legislative staff and other interested parties; drafting papers to explain problems or deficiencies and solutions needed for more complex applications to managers of the programs; " Preparing, compiling and organizing data for various operating and management reports; " May appear at judicial or administrative proceedings when required to interpret decision; " Developing and reviewing eligibility scenarios to test new computer applications and systems; " Reviewing cases to ensure that eligibility was determined correctly; " Resolving discrepancies in various data match processes; " Ensuring systems are operated in a manner consistent with federal and state statute and regulations; " Assisting in the implementation of policy and regulation changes; " Preparing formal communication regarding program administration; " Working collaboratively with other DOH program areas to identify and discuss administrative changes, recommendations and suggestions to improve operations and solve problems; " Reviewing information and identifying inconsistencies to determine whether additional review is necessary; " Identifying the program the applicant is eligible for, i.e. Medicaid, Child Health Plus, Family Health Plus, etc.; and " Researching applicant status, prior history and payment history, utilizing various data storage and retrieval systems.
|Conditions of Employment
||Permanent appointment, full-time.
||Submit resume to Human Resources Management Group, MEE2/LDSS/RD, Room 2217, Corning Tower Building, Empire State Plaza, Albany, New York 12237-0012, or by e-mail to firstname.lastname@example.org or by fax to (518) 473-3395. Please use a subject line of MEE2/LDSS/RD.
|Submit resumes by
||Until positions are filled
An affirmative action/equal opportunity employer. Women, minorities and people with disabilities are encouraged to apply.