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Public Health Duty Officer Helpline:

  • 1-866-881-2809
    (Use this number nights and weekends for public health emergencies, including communicable disease reports)

Insurance Plan Informational Toll-Free Phone Numbers

Plan Name Member Services Telephone
Aetna Health, Inc. 1-800-323-9930
Affinity Health Plan, Inc. 1-866-247-5678
AmeriGroup New York, LLC 1-800-600-4441
AmidaCare, Inc. 1-800-556-0689
Atlantis Health Plan, Inc. 1-866-747-8422
Empire HealthChoice HMO, Inc. 1-800-261-5962
Fidelis Care New York [PHSP] 1-888-343-3547
GHI HMO Select, Inc. [Emblem] 1-800-624-2414
Health Ins. Plan of Greater NY, Inc. [HIP]Emblem 1-800-447-8255
HealthFirst PHSP, Inc. 1-866-463-6743
Hudson Health Plan 1-800-339-4557
Liberty Health Advantage 1-631-227-3400
Managed Health Inc. 1-888-260-1010
MetroPlus Health Plan, Inc.* 1-800-303-9626
Neighborhood Health Providers, LLC 1-800-826-6240
Oxford Health Plans of New York, Inc. 1-800-444-6222
Quality Health Plan of New York, Inc. 1-877-233-7058
Touchstone Health HMO, Inc. 1-888-777-0204
United Healthcare of New York, Inc. 1-800-493-4647
VNS Choice SNP 1-866-469-7774
WellCare of New York, Inc. 1-800-288-5441
  • * MetroPlus corporate headquarters was seriously damaged during the storm and flooding. Calls to their customer service lines are being redirected to their backup site in New Jersey. They are working as fast as possible to get all calls redirected there. I was able to connect, although it took many attempts.