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You are Here: Home Page > Hospitals in New York State > Concerns/Problems/Complaints About Your Hospital Care  

Concerns/Problems/Complaints About Your Hospital Care

If you have a concern, problem or complaint related to any aspect of care during your hospital stay, speak to your doctor, nurse or hospital staff member. If the problem cannot be resolved by hospital staff, you may contact the New York State Department of Health by mail or by phone.

You may call the toll-free number at 1-800-804-5447 or you may file a complaint in writing and send it to:

• New York State Department of Health
  Centralized Hospital Intake Program
  Mailstop: CA/DCS
  Empire State Plaza
  Albany, NY 12237

Questions or Comments: hospinfo@health.state.ny.us