Section X: Incident Reporting Policy and Complaint Procedure
- "Section X: Incident Reporting Policy and Complaint Procedure" is also available in Protable Document Format (PDF, 97KB, 16pg.)
Introduction
As part of its obligation to promote the well-being of every participant being served, the Nursing Home Transition and Diversion (NHTD) waiver must assure safeguards are in place to prevent, to the extent possible, circumstances/situations that can result in harm to the participant. The following process serves to identify, investigate and remedy potentially harmful situations and minimize the possibility of recurrence.
Table of Contents
- Incident Reporting Policy
- Background and Intent
- Serious Reportable Incidents (SRI)
- Serious Reportable Incident Reporting Procedure
- Investigation of Serious Reportable Incidents
- Provider's Serious Incident Review Committee
- Recordable Incidents
- Waiver Service Provider's Internal Complaint Procedure