2012 Plan Performance - Commercial HMO Managed Care in Northeast New York

  • The 2012 Consumer Guide to Commercial HMO Managed Care in Northeast New York is also available in Portable Document Format (PDF, 171 KB, 2pg.)
  • More information about Commercial HMO Managed Care

    • Ratings

    Health Plan Preventive and Well-Care for Adults and Children Quality of Care Provided to Members with Illnesses Patient Satisfaction with Access and Service Overall Rating
    Child and Adolescent Care Women's Preventive Care Maternal Health Adult Preventive Care Care for Respiratory Conditions Diabetes Care Cardiovascular Care Mental Health Satisfaction with Personal Doctor or Nurse Getting Care Needed Overall Satisfaction with Plan
    CDPHP Three stars - above average Three stars - above average Three stars - above average Three stars - above average Two stars - average Two stars - average Three stars - above average Three stars - above average Two stars - average Three stars - above average Three stars - above average 91%
    Empire One star - below average Two stars - average Two stars - average One star - below average Two stars - average Two stars - average Three stars - above average Two stars - average Two stars - average Two stars - average Two stars - average 64%
    Excellus BlueCross BlueShield Three stars - above average Two stars - average Three stars - above average Three stars - above average Two stars - average Two stars - average Two stars - average Three stars - above average Two stars - average Two stars - average Three stars - above average 82%
    HealthNow New York Inc. Three stars - above average Two stars - average Two stars - average Three stars - above average Two stars - average Two stars - average One star - below average Three stars - above average Two stars - average Three stars - above average Two stars - average 76%
    MVP Three stars - above average One star - below average Three stars - above average Three stars - above average Two stars - average Two stars - average Two stars - average Three stars - above average Two stars - average Three stars - above average Two stars - average 79%

    Key

    More stars mean better plan performance.

    Indicator Rating
    Three Stars Above Average
    Two Stars Average
    One Star Below Average

    Notes

    • Ratings are based on a comparison of plan rates to statewide averages.
    • The quality ratings are from information submitted by health plans.
    • Patient Satisfaction ratings are from member surveys conducted by certified vendors for the health plans.
    • The quality of care measures used in this guide represent some, but not all of the measures from health plans. For additional information about the individual measures included in each category, please see the New York State Department of Health's website.
    • The New York State Health Accountability Foundation also uses these data in the HMO Report Card information. For this information, please visit the NYS HAF website.

      • Availability

    • Find out if a plan is offered in your county