2011 Consumer Guide - Medicaid Managed Care in New York City

Ratings

Health Plan Preventive and Well-Care for Adults and Children Quality of Care Provided to Members with Illnesses Patient Satisfaction with Access and Service Overall Rating
Child and Adolescent Care Women's Preventive Care Maternal Care Adult Preventive Care Care for Respiratory Conditions Diabetes Care Cardiovascular Care Mental Health Satisfaction with Personal Doctor or Nurse Getting Care Needed Overall Satisfaction with Plan
Affinity Health Plan Two stars - average Two stars - average Two stars - average Two stars - average Two stars - average Two stars - average One star - below average Three stars - above average Two stars - average Two stars - average Two stars - average 67%
Amerigroup New York Two stars - average Two stars - average One star - below average One star - below average Two stars - average Two stars - average Two stars - average Three stars - above average Two stars - average Two stars - average One star - below average 61%
Fidelis Care New York Two stars - average One star - below average Two stars - average Two stars - average Two stars - average Two stars - average Three stars - above average Two stars - average Two stars - average Two stars - average Two stars - average 67%
HIP (EmblemHealth) One star - below average Three stars - above average Two stars - average Two stars - average Three stars - above average Three stars - above average Three stars - above average Two stars - average Two stars - average Two stars - average One star - below average 73%
Health Plus Three stars - above average Three stars - above average Two stars - average Two stars - average Two stars - average Two stars - average Two stars - average Three stars - above average Two stars - average One star - below average Two stars - average 73%
Healthfirst PHSP, Inc. Two stars - average Two stars - average One star - below average Two stars - average Two stars - average One star - below average Two stars - average One star - below average Two stars - average Two stars - average Two stars - average 58%
MetroPlus Health Plan Three stars - above average Three stars - above average Two stars - average Two stars - average Two stars - average Three stars - above average Three stars - above average One star - below average Two stars - average Two stars - average Three stars - above average 79%
Neighborhood Health Providers Three stars - above average Two stars - average Two stars - average Two stars - average Two stars - average Two stars - average Two stars - average Three stars - above average Two stars - average One star - below average One star - below average 67%
UnitedHealthcare Community Plan One star - below average One star - below average Two stars - average Two stars - average Three stars - above average Two stars - average Two stars - average Two stars - average Two stars - average Two stars - average Two stars - average 64%
WellCare of New York One star - below average Two stars - average One star - below average One star - below average Two stars - average Two stars - average One star - below average One star - below average Two stars - average One star - below average One star - below average 45%

Key

More stars mean better health plan performance.

Indicator Rating
Three stars Above average
Two stars Average
One star Below average

Notes

Availability