2014 Plan Performance - Commercial PPO Managed Care in Western New York

Ratings

Health Plan Preventive and Well-Care for Children Quality of Care Provided to Members with Illnesses Patient Satisfaction with Access and Service Overall Rating
Child and Adolescent Care Women's Preventive Care Maternal Health Adult Care Care for Respiratory Conditions Diabetes Care Cardiovascular Care Mental Health Satisfaction with Adult Care
Aetna Life Insurance Company - New York Four stars Three stars Four stars Two stars Five stars Three stars Three stars Five stars One star Three stars
CGLIC/CHLIC Four stars Three stars Four stars Three stars Three stars Three stars Three stars One star Three stars Three stars
GHI (EmblemHealth) Two stars One star Three stars Three stars Five stars Two stars Four stars Four stars Four stars Three stars
MVP Preferred PPO Two stars Two stars One star One star Two stars One star One star Two stars Three stars One star
UnitedHealthcare Insurance Company of New York, Inc. Three stars Three stars Two stars Three stars Two stars Three stars Two stars Three stars Four stars Three stars

Key

More stars mean better plan performance with 5 stars being the best.

Notes

  • Ratings are based on a comparison of plan rates to statewide averages.
  • The quality ratings are from information submitted by health plans.
  • Patient Satisfaction ratings are from member surveys conducted by certified vendors for the health plans.
  • The quality of care measures used in this guide represent some, but not all of the measures from health plans. For additional information about the individual measures included in each category, please see the New York State Department of Health's website.
  • Data for Excellus PPO, HealthNow PPO, and Univera PPO are reported as a combination of PPO and HMO membership. Results are contained in the Commercial HMO consumer guides.
  • Data for Health Republic Insurance of New York is not available.

Availability