2016 Plan Performance - Medicaid and Child Health Plus Managed Care in Western New York

Ratings

Health Plan Preventive and Well-Care for Children Quality of Care Provided to Members with Illnesses Patient Satisfaction with Access and Service Overall Rating
Child and Adolescent Care Women's Preventive Care Maternal Health Adult Care Care for Respiratory Conditions Diabetes Care Cardiovascular Care Mental Health Satisfaction with Adult Care Satisfaction with Children's Care
Excellus BlueCross BlueShield Three stars Two stars Three stars Two stars Three stars Two stars Three stars One star Four stars Four stars Three stars
Fidelis Care New York Four stars Three stars Four stars Three stars Five stars Four stars Five stars Five stars Two stars Three stars Five stars
HealthNow New York Inc. Three stars Two stars Three stars Two stars Three stars Three stars Three stars Three stars Four stars Five stars Three stars
Independent Health's MediSource Three stars Two stars Three stars Three stars Two stars Three stars Three stars Three stars Four stars Four stars Three stars
MVP Health Care Four stars Two stars Five stars One star One star Three stars Two stars Two stars Four stars Four stars Three stars
UnitedHealthcare Community Plan One star Two stars Two stars Three stars Four stars Four stars Three stars Four stars Two stars Three stars Three stars
WellCare of New York Two stars Four stars Three stars Five stars Three stars Three stars Three stars Three stars Three stars One star Three stars
YourCare Health Plan Two stars Two stars One star One star Three stars One star Two stars Two stars Three stars Three stars One star

Key

More stars mean better plan performance with 5 stars being the best.

Notes

  • The methodology to calculate the ratings is available in Portable Document Format (PDF, 161KB, 2pg.)
  • The quality ratings are from information submitted by health plans.
  • Patient Satisfaction ratings are from member surveys conducted by certified vendors for the health plans.
  • The quality of care measures used in this guide represent some, but not all of the measures collected from health plans through New York State Quality Assurance Reporting Requirements (QARR). For additional information about the individual measures included in each category, please see the New York State Department of Health's eQARR website.
  • Quality data may not be available for all health plans in the region listing.
  • YourCare Health Plan formerly Univera Community Health Plan.

Availability