2014 Plan Performance - Managed Long-Term Care in the New York City Region

Ratings

Managed Long-Term Care Plan Preventive Care Quality of Life Satisfaction with Care Overall Rating
Prevention Patient Safety Advanced Directives Quality of Life Rating of Health Plan Rating of Regular Visiting Nurse Rating of Care Manager Timeliness of Aide Involved in Decisions
Partial Capitation Plans
Aetna Better Health Three stars Four stars N/A Two stars N/A N/A N/A N/A N/A Three stars
AgeWell New York Five stars Two stars N/A Two stars N/A N/A N/A N/A N/A Three stars
AlphaCare of New York Three stars Three stars N/A Two stars N/A N/A N/A N/A N/A Two stars
Amerigroup Community Connections Three stars Three stars Two stars Three stars Three stars One star Three stars Three stars Three stars Two stars
ArchCare Community Life Three stars One star N/A Two stars N/A N/A N/A N/A N/A One star
CenterLight Select Three stars Five stars One star Five stars Three stars Three stars One star One star Three stars Three stars
Centers Plan for Healthy Living Three stars Two stars N/A Three stars N/A N/A N/A N/A N/A Two stars
Elderplan dba Homefirst One star Five stars Two stars Four stars One star One star One star Two stars Two stars One star
ElderServe Five stars Five stars One star Four stars Three stars Three stars Three stars Five stars One star Four stars
Extended MLTC Three stars Two stars N/A One star N/A N/A N/A N/A N/A One star
Fidelis Care at Home One star Four stars Five stars Three stars Four stars Five stars Three stars Four stars Four stars Five stars
GuildNet One star Four stars Three stars Four stars Three stars Four stars Four stars Three stars Three stars Four stars
HIP MLTC Three stars Two stars N/A Three stars N/A N/A N/A N/A N/A Two stars
Independence Care System One star Three stars Two stars Four stars Two stars Two stars Three stars Three stars Four stars Two stars
Integra MLTC Four stars Two stars N/A One star N/A N/A N/A N/A N/A One star
MetroPlus MLTC Three stars Three stars N/A Three stars N/A N/A N/A N/A N/A Three stars
Montefiore MLTC Three stars Two stars N/A Three stars N/A N/A N/A N/A N/A Three stars
North Shore-LIJ Health Plan Three stars Four stars N/A One star N/A N/A N/A N/A N/A Two stars
Senior Health Partners Four stars One star Three stars Two stars Three stars Three stars Four stars Two stars Three stars Three stars
Senior Whole Health Partial Three stars Three stars N/A Two stars N/A N/A N/A N/A N/A Two stars
United Health Personal Assist Two stars Three stars N/A Four stars N/A N/A N/A N/A N/A Three stars
VNS Choice Partial Three stars Five stars Four stars Five stars Four stars Three stars Three stars Three stars Two stars Five stars
VillageCareMAX Three stars Four stars N/A Four stars N/A N/A N/A N/A N/A Five stars
Wellcare Advocate Partial Three stars Five stars Two stars Three stars Four stars Two stars One star Four stars Two stars Three stars
Medicaid Advantage Plus (MAP)
Elderplan One star Four stars Three stars Three stars Three stars One star Two stars Three stars Two stars Two stars
Fidelis Medicaid Advantage Plus Three stars Three stars N/A Two stars N/A N/A N/A N/A N/A Three stars
GuildNet Medicaid Advantage Plus Three stars Three stars Four stars Three stars Three stars Three stars Three stars Five stars Three stars Four stars
Health Insurance Plan Three stars Three stars Three stars Three stars Three stars Four stars Three stars Two stars Three stars Three stars
MHI Healthfirst Complete Care Four stars Two stars N/A One star N/A N/A N/A N/A N/A One star
VNS Choice Plus MAP Three stars Four stars N/A Four stars N/A N/A N/A N/A N/A Four stars
Program of All-Inclusive Care for the Elderly (PACE)
ArchCare Senior Life Four stars Four stars Three stars Five stars One star N/A N/A N/A Two stars Three stars
CenterLight PACE Four stars Four stars Four stars Five stars Two stars Three stars Three stars Three stars Three stars Four stars

Key

More stars mean better health plan performance with 5 stars being the best.

N/A Not able to report performance due to small numbers.

Notes

  • Plan performance data are not available for Amerigroup Medicaid Advantage Plus and Senior Whole Health MAP.
  • Ratings are based on a comparison of plan rates to statewide averages. Quality ratings are from information submitted by the Managed Long-Term Care Plans. Member Satisfaction ratings and Advanced Directives are from a Department of Health Survey.
  • The quality of care measures used in this guide represent some, but not all, of the measures from Managed Long-Term Care plans. For additional information about the individual measures included in each category, as well as other quality of care measures available such as nursing home utilization, please see the New York State Department of Health website.

Availability