2014 Plan Performance - Managed Long-Term Care in the Western Region

Ratings

Managed Long-Term Care Plan Preventive Care Quality of Life Satisfaction with Care Overall Rating
Prevention Patient Safety Advanced Directives Quality of Life Rating of Health Plan Rating of Regular Visiting Nurse Rating of Care Manager Timeliness of Aide Involved in Decisions
Partial Capitation Plans
Centers Plan for Healthy Living Three stars Two stars N/A Three stars N/A N/A N/A N/A N/A Two stars
Elderplan dba Homefirst One star Five stars Two stars Four stars One star One star One star Two stars Two stars One star
Fidelis Care at Home One star Four stars Five stars Three stars Four stars Five stars Three stars Four stars Four stars Five stars
Total Aging In Place Program Three stars Two stars N/A Three stars N/A N/A N/A N/A N/A Three stars
United Health Personal Assist Two stars Three stars N/A Four stars N/A N/A N/A N/A N/A Three stars
VNS Choice Partial Three stars Five stars Four stars Five stars Four stars Three stars Three stars Three stars Two stars Five stars
Wellcare Advocate Partial Three stars Five stars Two stars Three stars Four stars Two stars One star Four stars Two stars Three stars
Medicaid Advantage Plus (MAP)
No MAP plans in this region
Program of All-Inclusive Care for the Elderly (PACE)
Catholic Health - LIFE Three stars Two stars N/A Three stars N/A N/A N/A N/A N/A Three stars
Complete Senior Care Three stars Three stars N/A Three stars N/A N/A N/A N/A N/A Three stars
Independent Living for Seniors Five stars Three stars Four stars Four stars Four stars Three stars Three stars One star Two stars Four stars
Total Senior Care Three stars Three stars N/A One star N/A N/A N/A N/A N/A Three stars

Key

More stars mean better health plan performance with 5 stars being the best.

N/A Not able to report performance due to small numbers.

Notes

  • Plan performance data are not available for First Choice Health.
  • Ratings are based on a comparison of plan rates to statewide averages. Quality ratings are from information submitted by the Managed Long-Term Care Plans. Member Satisfaction ratings and Advanced Directives are from a Department of Health Survey.
  • The quality of care measures used in this guide represent some, but not all, of the measures from Managed Long-Term Care plans. For additional information about the individual measures included in each category, as well as other quality of care measures available such as nursing home utilization, please see the New York State Department of Health website.

Availability