Satisfaction with Care - Statewide - Child Health Plus Managed Care

Plan Getting
Care Needed**
Received
Services
Quickly**
Rating of
Healthcare**
Customer
Service**
Overall
Rating of
Health Plan**
Affinity Health Plan 75  78 Downward triangle 83  83  80
AmeriChoice 57 Downward triangle 88 Upward triangle 84  74  82
AmeriGroupCorp 81  73  80  84 Upward triangle 84
Blue Choice 79 Upward triangle 89 Upward triangle 86 Upward triangle 69 Downward triangle 85 Upward triangle
CDPHP 80  87 Upward triangle 90 Upward triangle 77  87 Upward triangle
CenterCare 75  71 Downward triangle 79 Downward triangle 76  76 Downward triangle
Community Blue 86 Upward triangle 89 Upward triangle 92 Upward triangle 75  88 Upward triangle
Community Choice Health Plan 74  73 Downward triangle 86  79  86
Empire 83 Upward triangle 86 Upward triangle 85  85 Upward triangle 84 Upward triangle
Fidelis Care New York 73  80  85  79  80
GHI HMO Select 74  75  79  73  71 Downward triangle
HIP 77  79  82  76  81
Health Plus 72  73 Downward triangle 84  79  84
HealthFirst PHSP, Inc. 70  77  79  78  80
Hudson Health Plan 79  77 Downward triangle 88  81  88 Upward triangle
MVP 83  89 Upward triangle 90  78  83
MetroPlus 75  69 Downward triangle 79 Downward triangle 76  84
Neighborhood Health Providers 75  71 Downward triangle 80  85 Upward triangle 80
New York-Presbyterian CHP 69 Downward triangle 70 Downward triangle 79  79  78
Suffolk Health Plan 79  73 Downward triangle 83  78  82
Total Care 79  87 Upward triangle 88  77  84
UnitedHealthCare of New York 77  87 Upward triangle 85 Upward triangle 70 Downward triangle 81
Univera Community Health 83 Upward triangle 87 Upward triangle 89 Upward triangle 83 Upward triangle 86 Upward triangle
WellCare of New York 72  79  78  70 Downward triangle 72 Downward triangle
Statewide Average 77 80 85 78 83
Significantly better than the statewide average Significantly better than the statewide average.
Significantly worse than the statewide average Significantly worse than the statewide average.
** Rotated measure. Data is from 2005.

Note Plans without symbols are consistent with the statewide average.

No national average available.