Veterans Health Information Clearing House
The Veterans Health Information Clearing House provides a list of resources for veterans and their families seeking health care information. The Clearing House also provides resources for health care providers. This Clearing House provides links and phone numbers for a wide variety of federal, state and other health care resources that may be of assistance to veterans and providers seeking information on illnesses that may be service connected and facilities that may be able to provide health care services. There are also resources listed that can assist veterans seeking information about their eligibility for veterans' benefits.
Key Contact Points
For information on possible health care treatment and benefits information and applications, contact the New York State Division of Veterans' Affairs toll-free hotline at:
1-888-VETS NYS (1-888-838-7697)
You can also find out if you are eligible for benefits, how to apply, and what it will cost by calling the U.S. Department of Veterans Affairs Health Benefits Service Center toll-free at:
The general toll-free number for the Department of Veterans Affairs can provide you with a wide array of information. You can verify the status of disability or survivors' benefits payments. You can check on benefits for which you may be eligible including home loans, life insurance, education and health care. There is also information on establishing a direct deposit account, directions to VA regional offices and the ability to access a VA benefits counselor. Call:
The Department of Defense Helpline for Service Members, Veterans and Families provides information and advice on deployment-related health concerns. Call:
U.S. Toll Free: (800) 796-9699, Hours of Operation: 7:30 a.m.– 4:30 p.m. EST
U.S. Department of Veterans Affairs National Caregiver Support Line: 1-855-260-3274 - The Caregiver Support Line was created to recognize the significant contributions made by caregivers that allow veterans to remain home surrounded by family and friends. Open Monday through Friday 8 a.m. to 11 p.m. and Saturday 10:30 a.m. to 6 p.m., licensed clinical social workers are available to answer questions, listen to concerns and directly link callers to the Caregiver Support Coordinator at their local VA Medical Centers. Each VA Medical Center has a Caregiver Support Coordinator who can locate assistance tailored to your unique situation.
Women's Hotline – The Veterans Affairs Department has launched a hotline for veterans, their families and caregivers to provide information on the many VA services and resources available to women veterans. Callers can be linked to information on claims, education or health care appointments, as well as information about VA cemeteries and memorial benefits. Staff members can answer urgent questions and provide referrals to mental health and homeless services and Vet Center information.
U.S. Department of Veterans Affairs Site Navigator - A listing of forms, benefits, career opportunities, health facilities and more can be found on this comprehensive site.
Coming Home: Families, Courage, and Resilience after Brain Injury, a 27-minute two-part YouTube video was produced by the Brain Injury Association of New York State in cooperation with the New York State Department of Health with funding from the U.S. Department of Health and Human Services. It follows the experiences, struggles, needs and successes of veterans who have sustained traumatic brain injuries during their war time service.
- Coming Home (Part 1): Families, Courage, and Resilience after Brain Injury
- Coming Home (Part 2): Families, Courage, and Resilience after Brain Injury
The 17-minute video, "Serving Those Who Served", was produced by the New York State Office of Temporary and Disability Assistance (OTDA) in collaboration with the state Division of Veteran's Affairs, the state Department of Labor, the United States Department of Veterans Affairs (VA) Healthcare Network Upstate New York, NY/NJ Veterans Healthcare Network, and Veterans Benefits Administration. The video includes an overview of just some of the benefits including health care, service and non-service connected disability compensation, educational support, and employment assistance, available through various state and federal programs. Veterans will also learn how and where they can receive free assistance in obtaining these benefits.