Albany Medical Center

PFI # 0001
Revised: April 1999

Complaints:
Complaint Information: 1998
Complaint Investigations Completed 23
Complaints with Statements of Deficiencies (SOD) Issued 6
% of Complaints with SODs Issued 26.1%
Regional % of Complaints with SODs Issued: 19.2 %

 
Areas Cited as a Result of Complaints:
SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
11/17/98 405.13 Anesthesia Services - Patient Care 12/17/98
10/14/98 405.2 Governing Body - Care of Patients 12/23/98
  405.5 Nursing Services - Delivery of Services 12/23/98
  405.6 Quality Assurance 12/23/98
6/2/98
405.2 Governing Body - Care of Patients 7/7/98
5/29/98 405.2 Governing Body - Care of Patients 7/14/98
  405.6 Quality Assurance 7/14/98
3/30/98 405.2 Governing Body - Care of Patients 5/7/98
  405.5 Nursing Services - Delivery of Services 5/7/98
  405.6 Quality Assurance 5/7/98
1/6/98 405.5 Nursing Services - Delivery of Services 1/26/98

 
Areas Cited as a Result of Surveys:
Date of Survey Type Areas Cited: Date Plan of Correction Accepted
6/11-6/15/98 Focused 405.4 - Medical Staff - Resident Work Hours 12/15/98
  Focused 405.6 - Quality Assurance 12/15/98
12/98 Focused None  

 

Areas Cited as a Result of Incident Investigations:
SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
6/2/98 405.2 Governing Body - Care of Patients 7/2/98