Albany Medical Center

Nathan Littauer Hospital

PFI # 0330
Revised: April 1999

Complaints:

Complaint Information: 1998
Complaint Investigations Completed 4
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 25%
Regional % of Complaints with SODs Issued: 19.2 %

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
6/23/98 405.5 Nursing Services - Delivery of Services 7/23/98
405.6 Quality Assurance 7/23/98

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted

Complaint Information:	1998
Complaint Investigations Completed	4
Complaints with Statements of Deficiencies (SOD) Issued	1
% of Complaints with SODs Issued	25%
Regional % of Complaints with SODs Issued:	19.2 %

SOD Date	Regulatory Citation	Areas Cited:	Date Plan of Correction Accepted
6/23/98	405.5	Nursing Services - Delivery of Services	7/23/98
	405.6	Quality Assurance	7/23/98

Date of Survey	Type	Areas Cited:	Date Plan of Correction Accepted