PFI# 0471
Revised: August 1999

Complaints:

Complaint Information:	1998
Complaint Investigations Completed	7
Complaints with Statements of Deficiencies (SOD) Issued	1
% of Complaints with SODs Issued	14%
Regional % of Complaints with SODs Issued:	22.7%

Areas Cited as a Result of Complaints:

SOD Date	Regulatory Citation	Areas Cited:	Date Plan of Correction Accepted
8/11/98	405.6	QUALITY ASSURANCE PROGRAM	9/1/98
8/11/98	405.2	GOVERNING BODY -Care of Patients	9/1/98
8/11/98	405.19	EMERGENCY SERVICES -Patient Care	9/1/98