Albany Medical Center

St. Mary's Hospital at Amsterdam

PFI # 0484
Revised: April 1999

Complaints:

Complaint Information: 1998

Complaint Investigations Completed 7
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 14.3%
Regional % of Complaints with SODs Issued: 19.2 %

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
10/6/98 405.5 Nursing Services - Delivery of Services 10/22/98

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted

Complaint Information:	1998

Complaint Investigations Completed	7
Complaints with Statements of Deficiencies (SOD) Issued	1
% of Complaints with SODs Issued	14.3%
Regional % of Complaints with SODs Issued:	19.2 %

SOD Date	Regulatory Citation	Areas Cited:	Date Plan of Correction Accepted
10/6/98	405.5	Nursing Services - Delivery of Services	10/22/98

Date of Survey	Type	Areas Cited:	Date Plan of Correction Accepted