Nassau County Medical Center

PFI # 0528

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 12
Complaints with Statements of Deficiencies (SOD) Issued 7
% of Complaints with SODs Issued 58%
Regional % of Complaints with SODs Issued: 55.6%

Areas Cited as a Result of Complaints:

SOD DATE Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
01/24/99 405.10 Medical Records – Gen. Requirements 03/24/1999
01/24/99 405.15 Radiologic & Nuclear Medicine Services – Gen. Provisions / Records 03/24/1999
01/25/99 405.2 Governing Body – Compliance with Federal, State and local laws  
01/25/99 405.2 Governing Body – Chief Officer  
01/25/99 405.2 Governing Body – Medical Staff  
01/25/99 405.2 Governing Body – Physical Plant  
01/25/99 405.3 Administration – Chief exec officer  
01/25/99 405.5 Nursing Services – Organization and staffing  
01/25/99 405.5 Nursing Services – Del. Of Services  
01/25/99 405.5 Nursing Services – Administration of Drugs  
01/25/99 405.5 Nursing Services – Quality Assurance  
01/25/99 405.6 Quality Assurance Program – Activities of QA Program  
01/25/99 405.7 Patient’s Rights – Hosp. Responsibility  
01/25/99 405.11 Infection Control – Control of Infections  
01/25/99 405.17 Pharmaceutical Services – Organization and Direction  
01/25/99 405.17 Pharmaceutical Services – Operation and service delivery  
01/25/99 711.2 Pertinent technical standards – Life Safety Code  
01/25/99 711.2 Pertinent technical standards – Exit Passageways. (Repeat deficiency)  
01/25/99 711.2 Pertinent technical standards – Arrangement of Means of Egress (repeat deficiency)  
01/25/99 711.2 Pertinent technical standards – Vertical Openings  
01/25/99 711.2 Pertinent technical standards – Hazardous Areas ( repeat deficiency)  
01/25/99 711.2 Pertinent technical standards – Extinguishment Requirements (repeat deficiency)  
01/25/99 711.2 Pertinent technical standards – Corridors (repeat deficiency)  
01/25/99 711.2 Pertinent technical standards – Corridor doors. (repeat deficiency)  
01/25/99 711.2 Pertinent technical standards – Subdivision of Building Spaces (repeat deficiencies)  
01/25/99 711.2 Pertinent technical standards – Building Services (repeat deficiencies)  
01/25/99 711.2 Pertinent technical standards – Operating Features (repeat deficiencies)  
10/14/98 405.5 Nursing Services – Del. Of Services 12/14/1998
10/14/98 405.7 Patient’s Rights – Hosp. Responsibility 12/14/1998
10/14/98 405.8 Incident Reporting – Incidents to be Reported 12/14/1998
10/14/98 405.10 Medical Records – Gen. Requirements 12/14/1998
10/14/98 405.19 Emergency Services – Patient Care 12/14/1998
02/10/99 405.5 Nursing Services – Del. Of Services 04/20/1999
02/10/99 405.7 Patient’s Rights – Hosp. Responsibility 04/20/1999
02/10/99 405.9 Admission/Discharge – Discharge 04/20/1999
02/10/99 405.17 Pharmaceutical Services 04/20/1999
08/18/98 405.7 Patient’s Rights – Hosp. Responsibility 10/19/1998
08/18/98 405.19 Emergency Services – Patient Care 10/19/1998
07/15/98 405.10 Medical Records – Gen. Requirements N/A
06/29/98 405.6 Quality Assurance Program – Activities of Quality Assurance Committee 09/10/1998
06/29/98 405.7 Patient’s Rights – Hosp. Responsibility 09/10/1998
06/29/98 405.10 Medical Records – Gen. Requirements 09/10/1998
06/29/98 405.19 Emergency Services – Patient Care 09/10/1998
06/29/98 405.19 Emergency Services – Quality Assurance 09/10/1998

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
08/10/98 405.4 Medical Staff - Accountibility  
08/10/98 405.2 Governing Body – Organization and Operation  
08/10/98 405.5 Nursing Services – Del. Of Services  
08/10/98 405.5 Nursing Services – Administration of Drugs
08/10/98 405.5 Nursing Services – Quality Assurance  
08/10/98 405.6 Quality Assurance Program  
08/10/98 405.7 Patient’s Rights – Procedural Requirements  
08/10/98 405.7 Patient’s Rights – Hosp. Responsibility  
08/10/98 405.10 Medical Records – Gen. Requirements  
08/10/98 405.11 Infection Control – Control of Infections and Communicable Disease  
08/10/98 405.24 Environmental Health – Housekeeping  
08/10/98 711.2 Pertinent Technical Standards – Maintenance / Life Safety Code  
08/10/98 757.2 Chronic Renal Dialysis Services – General Requirements  
       

Most Recent Routine Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted