Faxton Hospital

PFI # 0597

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 3
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 67%
Regional % of Complaints with SODs Issued: 36.7%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
1/16/98 482.21(a) Basic Hospital Functions - Quality Assurance 4/2/98
  482.55(a) Optional Hospital Services - Emergency Department  
  489.20 Provider/Supplier Agreements – Basic Commitments  
  489.24(a) Provider/Supplier Agreements – Special Responsibilities/Medicare Hospital – General  
6/30/98 405.6(a) Quality Assurance – QA Committee 9/16/98
  405.7(b) Patients’ Rights – Hospital Responsibilities  
  405.9(f) Admission/Discharge – Discharge  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
11/5/97 COBRA 482.21(a) - Basic Hospital Functions - Quality Assurance 4/2/98
    482.55(a) - Optional Hospital Services - Emergency Department  
    489.20 - Provider/Supplier Agreements – Basic Commitments  
    489.24(a) - Provider/Supplier Agreements – Special Responsibilities/Medicare Hospital – General  
3/5/98 COBRA – First Followup None  
5/27/98 COBRA – Second Followup None  

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted