St. Elizabeth Medical Center

PFI # 0598

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 6
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 33%
Regional % of Complaints with SODs Issued: 36.7%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
3/10/98 482.11(a) Hospitals - Compliance Federal Laws 4/7/98
  482.21(a) Basic Hospital Functions – Quality Assurance  
  482.22(c) Basic Hospital Functions – Medical Staff Bylaws  
  482.55(a) Optional Hospital Services – Emergency Department – Organization & Direction  
  489.20(1) Provider/Supplier Agreements -Compliance with 489.24b  
  489.20(r) Provider/Supplier Agreements – Oncall Physicians List  
  489.24(a) Provider/Supplier Agreements – Special Responsibilities/Medicare Hospital – General  
8/31/98 405.6(a) Quality Assurance – QA Committee 9/25/98
  405.7(b) Patients’ Rights – Hospital Responsibilities  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
12/2/97 COBRA 482.11(a) - Hospitals - Compliance Federal Laws 4/7/98
    482.21(a) - Basic Hospital Functions - Quality Assurance  
    482.22(c) - Basic Hospital Functions - Medical Staff Bylaws  
    482.55(a) - Optional Hospital Services – Emergency Department – Organization & Direction  
    489.20(1) - Provider/Supplier Agreements –Compliance with 489.24b  
    489.20(r) - Provider/Supplier Agreements – Oncall Physicians List  
    489.24(a) - Provider/Supplier Agreements – Special Responsibilities/Medicare Hospital – General  
4/29/98 COBRA – First Followup None  

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted