Crouse Hospital

PFI # 0636

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 9
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 11%
Regional % of Complaints with SODs Issued: 36.7%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
2/25/98 405.4(a) Medical Staff – Medical Staff Accountability 4/24/98
  405.5(b) Nursing Services – Delivery of Services  
  405.6(a) Quality Assurance – QA Committee  
  405.7(b) Patients’ Rights – Hospital Responsibilities  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
       

Most Recent Routine Survey Date: 1/23/96

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted