Southside Hospital

PFI # 0924

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 10
Complaints with Statements of Deficiencies (SOD) Issued 8
% of Complaints with SODs Issued 80%
Regional % of Complaints with SODs Issued: 55.6%

Areas Cited as a Result of Complaints:

SOD DATE Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
01/05/99 405.2 Governing Body – Patient Care 04/07/1999
01/05/99 405.4 Medical Staff – Bylaws 04/07/1999
01/05/99 405.4 Medical Staff – Postgraduate trainees 04/07/1999
01/05/99 405.6 Quality Assurance Program 04/07/1999
01/05/99 405.8 Incident Reporting 04/07/1999
01/05/99 405.9 Admission/Discharge – Admission 04/07/1999
01/05/99 405.19 Emergency Services – Patient Care 04/07/1999
12/08/98 405.4 Medical Staff – Bylaws`  
12/08/98 405.4 Medical Staff – Postgraduate Trainees  
12/08/98 405.6 Quality Assurance Program  
12/08/98 405.7 Patient’s Rights  
12/08/98 405.19 Emergency Services – Patient Care  
12/08/98 405.4 Medical Staff – Bylaws  
12/08/98 405.4 Medical Staff – Responsibility  
12/08/98 405.6 Quality Assurance Program  
12/08/98 405.7 Patient’s Rights – Responsibility  
12/08/98 405.19 Emergency Services – Patient Care  
02/02/99 405.4 Medical Staff – Accountability  
02/02/99 405.6 Quality Assurance Program – Hospital  
02/02/99 405.6 Quality Assurance Program – Committee  
07/22/98 405.5 Nursing Services – Del. Of Services 07/15/1999
07/22/98 405.7 Patient’s Rights – Hosp. Responsibility 07/15/1999
04/03/98 405.19 Emergency Services – Organization 05/15/1998
03/13/98 405.5 Nursing Services – Del. Of Services 09/14/1998
03/13/98 405.7 Patient’s Rights – Hosp. Responsibility 09/14/1998
02/03/98 405.5 Nursing Services – Del. Of Services 07/03/1998
02/03/98 405.7 Patient’s Rights – Hosp Responsibility 07/03/1998

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
     
       
       
       
       

Mo/t Recent Routine Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted