Good Samaritan Hospital Medical Center

PFI # 0925

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 09
Complaints with Statements of Deficiencies (SOD) Issued 07
% of Complaints with SODs Issued 78%
Regional % of Complaints with SODs Issued: 55.6%

Areas Cited as a Result of Complaints:

SOD DATE Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
11/09/98 405.3 Administration - Personnel 01/27/1999
11/09/98 405.4 Medical Staff - Accountability 01/27/1999
11/09/98 405.5 Nursing Services – Del. Of Services 01/27/1999
11/09/98 405.6 Quality Assurance Program 01/27/1999
11/09/98 405.7 Patients’ Rights – Hosp. Responsibility 01/27/1999
10/15/98 405.19 Emergency Services – Patient Care 04/07/1999
09/17/98 405.4 Medical Staff - Autopsies 02/01/1999
09/17/98 405.19 Emergency Services – Patient Care 02/01/1999
09/11/98 405.7 Patients’ Rights – Hosp. Responsibility 10/19/1998
09/11/98 405.10 Medical Records – Gen. Requirements 10/19/1998
10/26/98 405.5 Nursing Services – Del. Of Services 11/23/1999
10/26/98 405.10 Medical Records – Authentication of medical records 11/23/1999
10/26/98 405.23 Food & Dietetic Service - General 11/23/1999
05/04/98 405.4 Medical Staff - Accountability 08/19/1998
05/04/98 405.7 Patient’s Rights – Hosp. Responsiblities 08/19/1998
05/04/98 405.9 Admission/Discharge – Discharge 08/19/1998
02/08/99 405.7 Patient’s Rights – Hosp. Responsibility 07/12/1999

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
11/09/98 405.5 Nursing Services – Administration of drugs  
11/09/98 405.6 Quality Assurance - Activities  
11/09/98 405.7 Patient’s Rights – Hosp. Responsibilities  
11/09/98 405.9 Admission/discharge - discharge
11/09/98 405.10 Medical Records – Gen. Requirements  
11/09/98 405.10 Medical Records - Content  
11/09/98 405.17 Pharmaceutical Services – Organization and direction  
11/09/98 405.19 Emergency Services – Patient Care  
11/09/98 405.19 Emergency Services - Staffing  
11/09/98 405.23 Food & Dietetic Services – General  

Most Recent Routine Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted