OUR LADY OF MERCY MEDICAL CENTER

PFI # 1168

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 6
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 33%
Regional % of Complaints with SODs Issued: 26.5%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
10/16/98 405.4 Medical Staff - Postgraduate Trainees 11/25/98
08/31/98 405.9 Admission/Discharge - Discharge 04/20/99
08/31/98 405.19 Emergency Services - Patient Care 04/20/99
       

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
       
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted