BETH ISRAEL MEDICAL CENTER

PFI # 1439

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 13
Complaints with Statements of Deficiencies (SOD) Issued 3
% of Complaints with SODs Issued 23%
Regional % of Complaints with SODs Issued: 26.5%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
09/03/98 405.7 Patients' Rights - Hospital Responsibilities 11/04/98
05/05/98 405.9 Admission/Discharge - Discharge 06/30/98
04/16/98 405.5 Nursing Services - Delivery of Services 05/26/98

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
       
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
07/27/98 405.2 Governing Body - Care of Patients 11/10/98
07/27/98 405.5 Nursing Services - Administration of Drugs 11/10/98
06/16/98 405.8 Incident Reporting 08/10/98