LENOX HILL HOSPITAL

PFI # 1450

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 9
Complaints with Statements of Deficiencies (SOD) Issued 3
% of Complaints with SODs Issued 33%
Regional % of Complaints with SODs Issued: 26.5%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
11/19/98 405.19 Emergency Services - General 09/03/99
07/27/98 405.5 Nursing Services - Organization & Staffing 07/27/98
07/27/98 405.17 Pharmaceutical Services - Organization and Direction 07/27/98
06/08/98 405.4 Medical Staff - Medical Staff Accountability 08/27/98
06/08/98 405.5 Nursing Services - Delivery of Services 08/27/98

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
       
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted