METROPOLITAN HOSPITAL CENTER

PFI # 1454

Complaints:

Complaint Information: 1998
   
Complaint Investigations Completed 6
Complaints with Statements of Deficiencies (SOD) Issued 3
% of Complaints with SODs Issued 50%
Regional % of Complaints with SODs Issued: 26.5%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
10/20/98 405.9 Admission/Discharge - Discharge 01/05/99
10/20/98 405.7 Patients' Rights - Hospital Responsibilities 12/17/98
07/27/98 405.5 Nursing Services - Delivery of Services 10/19/98
07/27/98 405.7 Patients' Rights - Patients' Bill of Rights 10/19/98
07/27/98 405.10 Medical Records - Content 10/19/98

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
       
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted