Albany Medical Center Hospital

PFI #0001

Complaints:

Complaint Information: 1999
   
Complaint Investigations Completed 26
Complaints with Statements of Deficiencies (SOD) Issued 3
% of Complaints with SODs Issued 11.5%
Regional % of Complaints with SODs Issued: 14.0%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
3/30/99 405.10 Medical Records 4/9/99
4/6/99 405.5 Nursing Services 4/19/99
6/9/99 405.2 Governing Body 6/24/99
6/9/99 405.6 Quality Assurance 6/24/99

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted