Our Lady of Lourdes Memorial Hospital
PFI # 0043
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 2 |
| Complaints with Statements of Deficiencies (SOD) Issued | 2 |
| % of Complaints with SODs Issued | 100% |
| Regional % of Complaints with SODs Issued: | 36.5% |
Areas Cited as a Result of Complaints:
| SOD Date | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 2/24/99 | 405.5(b) | Nursing Services – Delivery of Services | 4/7/99 |
| 405.7(b) | Patients’ Rights – Hospital Responsibilities | ||
| 8/24/99 | 405.2(f) | Governing Body – Care of Patients | 10/20/99 |
| 405.5(b) | Nursing Services – Delivery of Services | ||
| 405.6 | Quality Assurance | ||
| 405.10(b) | Medical Records – Content | ||
| 405.11 | Infection Control | ||
| 405.19(e) | Emergency Services – Patient Care | ||
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 6/10/99 | Article 28 Focused | None | |
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |