PFI #0103

WOMAN'S CHRISTIAN ASSOCIATION HOSPITAL

Complaints:

Complaint Information 1999
Complaint Investigations Completed 5
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 20%
Regional % of Complaints with SODs Issued: 38.7 %

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
6/11/99 405.6 Quality Assurance QA Committee 7/30/99
6/11/99 405.4 Medical Staff Accountability 7/30/99
6/11/99 405.19 Emergency Department Patient Care 7/30/99