Chenango Memorial Hospital

PFI #0128

Complaints:

Complaint Information: 1999
   
Complaint Investigations Completed 3
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 67%
Regional % of Complaints with SODs Issued: 36.5%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
5/5/99 405.6 Quality Assurance 6/17/99
  405.7(b) Patients’ Rights – Hospital Responsibilities  
  751.5(a) Organization and Administration – Operating Policies and Procedures  
5/20/99 405.19(c) Emergency Services – General Policies & Procedures 10/20/99
  405.19(f) Emergency Services – Quality Assurance  
       

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
7/15/99 Article 28 Focused None  
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted