Cortland Memorial Hospital

PFI #0158

Complaints:

Complaint Information: 1999
   
Complaint Investigations Completed 2
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 50%
Regional % of Complaints with SODs Issued: 36.5%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
4/2/99 405.5(b) Nursing Services – Delivery of Services 10/22/99
  405.19(c) Emergency Services – General Policies and Procedures  
  405.19(e) Emergency Services – Patient Care  
       

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       

Most Recent Routine Survey Date: 8/20/98

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted