PFI #0207
BUFFALO GENERAL HOSPITAL
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 28 |
| Complaints with Statements of Deficiencies (SOD) Issued | 15 |
| % of Complaints with SODs Issued | 53% |
| Regional % of Complaints with SODs Issued: | 38.7 % |
Areas Cited as a Result of Complaints:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
| 12/28/99 | 405.7 | Patients' Rights Hospital Responsibilities | 1/20/00 |
| 12/28/99 | 405.6 | Quality Assurance QA Committee | 1/20/00 |
| 12/28/99 | 405.5 | Nursing Services Delivery of Services | 1/20/00 |
| 12/28/99 | 405.4 | Medical Staff Accountability | 1/20/00 |
| 12/16/99 | 405.24 | Environmental Health Engineering & Disaster Preparedness | 1/21/00 |
| 12/16/99 | 405.24 | Environmental Health Housekeeping | 1/21/00 |
| 12/16/99 | 405.11 | Infection Control Control of Infectious and Communicable Disease | 1/21/00 |
| 12/16/99 | 401.2 | All Facilities - Operating Certificate Limitations of Operating Certificate | 1/21/00 |
| 10/14/99 | 405.5 | Nursing Services Delivery of Services | 11/10/99 |
| 10/14/99 | 405.4 | Medical Staff Accountability | 11/10/99 |
| 10/14/99 | 405.3 | Administration Other Reporting Requirements | 11/10/99 |
| 8/12/99 | 405.4 | Medical Staff Accountability | 11/15/99 |
| 7/29/99 | 405.5 | Nursing Services Delivery of Services | 8/24/99 |
| 7/27/99 | 405.5 | Nursing Services Delivery of Services | 8/10/99 |
| 7/1/99 | 405.6 | Quality Assurance QA Committee | 7/19/99 |
| 6/11/99 | 405.24 | Environmental Health -Housekeeping | 6/29/99 |
| 6/11/99 | 405.24 | Environmental Health Housekeeping | 6/29/99 |
| 6/7/99 | 405.5 | Nursing Services -Delivery of Services | 6/23/99 |
| 6/7/99 | 405.5 | Nursing Services Delivery of Services | 6/23/99 |
| 6/7/99 | 405.4 | Medical Staff -Accountability | 6/23/99 |
| 6/7/99 | 405.4 | Medical Staff Accountability | 6/23/99 |
| 6/7/99 | 405.23 | Food and Dietetic Services -General | 6/23/99 |
| 6/7/99 | 405.23 | Food and Dietetic Services General | 6/23/99 |
| 6/7/99 | 405.10 | Medical Records -Content | 6/23/99 |
| 6/7/99 | 405.10 | Medical Records Content | 6/23/99 |
| 5/13/99 | 405.6 | Quality Assurance -Committee Activities | 6/1/99 |
| 5/13/99 | 405.6 | Quality Assurance Committee Activities | 6/1/99 |
| 4/30/99 | 405.4 | Medical Staff (a) Accountability | 5/14/99 |
| 4/28/99 | 405.4 | Medical Staff Accountability | 5/14/99 |
| 2/20/99 | 405.7 | Patients' Rights Hospital Responsibilities | 4/23/99 |
| 2/20/99 | 405.6 | Quality Assurance QA Committee | 4/23/99 |
| 2/20/99 | 405.5 | Nursing Services Delivery of Services | 4/23/99 |
| 2/20/99 | 405.4 | Medical Staff Medical Staff Accountability | 4/23/99 |
| 2/18/99 | 405.8 | Incident Reporting 24 Hour Reporting | 4/26/99 |
| 2/18/99 | 405.6 | Quality Assurance QA Committee | 4/26/99 |
| 2/18/99 | 405.4 | Medical Staff Medical Staff Accountability | 4/26/99 |
| 2/18/99 | 405.2 | Governing Body Care of Patients | 4/26/99 |
| 2/12/99 | 405.5 | Nursing Services -Organization & Staffing | 5/14/99 |
| 2/12/99 | 405.5 | Nursing Services Delivery of Services | 5/14/99 |
| 2/12/99 | 405.4 | Medical Staff Accountability | 5/14/99 |
| 2/12/99 | 405.4 | Medical Staff -Accountabilitty | 5/14/99 |