PFI #0210
ERIE COUNTY MEDICAL CENTER
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 12 |
| Complaints with Statements of Deficiencies (SOD) Issued | 2 |
| % of Complaints with SODs Issued | 24% |
| Regional % of Complaints with SODs Issued: | 38.7 % |
Areas Cited as a Result of Complaints:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
| 10/26/99 | 405.5 | Nursing Services Delivery of Services | 11/17/99 |
| 10/26/99 | 405.5 | Nursing Services Delivery of Services | 11/17/99 |
| 10/26/99 | 405.4 | Medical Staff Accountability | 11/17/99 |
| 10/26/99 | 405.4 | Medical Staff Accountability | 11/17/99 |
| 7/29/99 | 405/.7 | Patients' Rights Procedural Requirements | 8/1/2799 |
| 1/22/99 | 405.6 | Quality Assurance -Quality Assurance Committee | 5/25/99 |
| 1/22/99 | 405.5 | Nursing Services -Delivery of Services | 5/25/99 |
| 1/22/99 | 405.4 | Accountability | 5/25/99 |
| 1/22/99 | 405.17 | Pharmaceutical Services -Organization & Direction | 5/25/99 |