PFI #0215

MILLARD FILLMORE HOSPITAL (GATES CIRCLE)

Complaints:

Complaint Information: 1999
Complaint Investigations Completed 9
Complaints with Statements of Deficiencies (SOD) Issued 3
% of Complaints with SODs Issued 33%
Regional % of Complaints with SODs Issued: 38.7 %

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
2/19/99 405.5 Nursing Services Delivery of Services 4/1/99
2/19/99 405.15 Radiologic & Nuclear Medicine Svcs. Personnel 4/1/99
7/19/99 405.22 Critical Care & Special Care Services General Provisions 8/30/99
6/24/99 405.7 Patients' Rights Hospital Responsibilities 7/14/99
6/24/99 405.6 Quality Assurance Committee Activities 7/14/99