PFI #0218

SISTERS OF CHARITY HOSPITAL

Complaints:

Complaint Information: 1999
Complaint Investigations Completed 12
Complaints with Statements of Deficiencies (SOD) Issued 6
% of Complaints with SODs Issued 50%
Regional % of Complaints with SODs Issued: 38.7 %

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
11/4/99 405.3 Administration Plans of Correction 12/30/99
8/16/99 405.13 Anesthesia Services Operation and Services Delivery 9/16/99
8/16/99 405.12 Surgical Services Operation and Service Delivery 9/16/99
8/5/99 405.4 Nursing Services Delivery of Services 9/13/99
8/5/99 405.4 Medical Staff Accountability 9/13/99
1/29/99 405.7 Patients' Rights Hospital Responsibilities 2/16/99
1/29/99 405.6 Quality Assurance -Committee Activities 2/16/99
1/29/99 405.5 Nursing Services Delivery of Services 2/16/99