Strong Health-Highland
PFI # 0409
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 11 |
| Complaints with Statements of Deficiencies (SOD) Issued | 2 |
| % of Complaints with SODs Issued | 18% |
| Regional % of Complaints with SODs Issued | 16.0% |
Areas Cited:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
| 11/30/99 | 405.7 | PATIENT RIGHTS | 11/30/99 |
| 11/8/99 | 405.6 | QA PROGRAM | 11/30/99 |
| 3/19/99 | 405.6 | QUALITY ASSURANCE PROGRAM | 5/20/99 |
| 3/19/99 | 405.2 | GOVERNING BODY - Care of Patients | 5/20/99 |