viaHEALTH-Rochester General
PFI # 0411
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 15 |
| Complaints with Statements of Deficiencies (SOD) Issued | 3 |
| % of Complaints with SODs Issued | 20% |
| Regional % of Complaints with SODs Issued | 16.0% |
Areas Cited:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
| 12/1/99 | 405.5 | NURSING SERVICES- DELIVERY OF SERVICE | 12/22/99 |
| 7/20/99 | 405.4 | MEDICAL STAFF- MEDICAL STAFF ACCOUNTABILITY | 9/1/99 |
| 4/9/99 | 405.6 | QA PROGRAM - QA COMMITTEE | 5/21/99 |
| 4/9/99 | 405.2 | GOVERNING BODY – CARE OF PATIENTS | 5/21/99 |
INCIDENTS
Areas Cited:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
| 12/10/99 | 405.2 | GOVERNING BODY - CARE OF PATIENTS | 12/10/99 |
| 12/10/99 | 405.2 | GOVERNING BODY – CARE OF PATIENTS | 12/10/99 |