Winthrop University Hospital

PFI #0511

Complaints:

Complaint Information: 1999
   
Complaint Investigations Completed 15
Complaints with Statements of Deficiencies (SOD) Issued 10
% of Complaints with SODs Issued 66%
Regional % of Complaints with SODs Issued: 51.9%

Areas Cited as a Result of Complaints:

SOD DATE Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
6/6/99 405.20 Outpatient Services (d) Hospital Based Ambulatory Surgical Services 10/7/99
4/26/99 405.7 Patients Rights (b) Hospitals Responsibilities 12/23/99
  405.19 Emergency Services (e) Patient Care 12/31/99
  405.24 Environmental Health (e) Housekeeping 12/23/99
3/11/99 405.5 Nursing Services (b) Delivery of Services 8/24/99
  405.6 Quality Assurance Program (a) Quality Assurance Committee 8/24/99
  405.7 Patients Rights (b) Hospitals Responsibilities 8/24/99
4/26/99 405.7 Patients Rights (b) Hospitals Responsibilities 12/23/99
  405.19 Emergency Services (e) Patient Care 12/23/99
  405.24 Environmental Health (e) Housekeeping 12/23/99
04/19/99 405.24 Environmental Health (e) Housekeeping 4/19/99
6/2/99 405.4 Medical Staff (a) Medical Staff Accountability 9/22/99
  405.5 Nursing Services

  1. Organization and Staffing
  2. Delivery of Services
9/22/99
  405.6 Quality Assurance Program (a) Activities of the QA Program 9/22/99
  405.7 Patients Rights (b) Hospitals Responsibilities 9/22/99
  405.9 Admission / Discharge (f) Discharge 9/22/99
7/26/99 405.5 Nursing Services (a) Organization and Staffing 2/8/00
  405.7 Patients’ rights (b) Hospital responsibilities 2/8/00
  405.10 Medical records (a) General requirements 2/8/00
10/15/98 405.2 Governing body 4/28/99
  405.4 Medical Staff (a) Medical Staff Accountability 4/2/899
  405.6 Quality Assurance Program (a) Activities of the QA Program 4/28/99
  405.7 Patients’ rights (b) Hospital responsibilities 4/28/99
  405.9 Admission / Discharge (f) Discharge 4/28/99
7/30/99 405.8 Incident reporting 11/8/99
  405.15 Radiologic and nuclear medicine service 11/8/99
3/9/99 405.6 Quality Assurance Program The activities of the quality assurance 7/12/99
  405.19 Emergency Services (e) Patient Care 7/12/99

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       

Most Recent Routine Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted