Franklin Hospital

PFI #0518

Complaints:

Complaint Information: 1999
   
Complaint Investigations Completed 8
Complaints with Statements of Deficiencies (SOD) Issued 5
% of Complaints with SODs Issued 63%
Regional % of Complaints with SODs Issued: 51.9%

Areas Cited as a Result of Complaints:

SOD DATE Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
06/29/99 405.6 Quality Assurance Program (b) Activities of the QA Committee 6/29/99
  405.10 Medical Records (a) General Requirements 6/29/99
  405.19 Emergency Services (c) General Policies and Procedures (e) Patient Care 6/29/99
3/05/99 405.6 Quality Assurance Program (b) Activities of the QA Committee 7/12/99
9/23/99 405.4 Medical Staff (a) Medical Staff Accountability 11/9/99
  405.6 Quality Assurance Program (b) Activities of the QA Program 11/9/99
  405.7 Patients Rights (b) Hospitals Responsibilities (c) Patients Bill of Rights 11/9/99
  405.9 Admission/Discharge (f) Discharge 11/9/99
  405.19 Emergency Services (b) Organization 11/9/99
7/28/99 405.3 Administration (b) Personnel  
  405.4 Medical Staff

  1. Medical Staff Accountability

(f) Postgraduate trainees

 
  405.6 Quality assurance program (a) The governing body  
  405.10 Medical records (b) Content  
1/4/99 405.5 Nursing services (b) Delivery of services 4/7/99

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
     
       
       
       
       

Most Recent Routine Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted