North Shore University Hospital @ Manhasset
PFI # 0541
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 22 |
| Complaints with Statements of Deficiencies (SOD) Issued | 10 |
| % of Complaints with SODs Issued | 45 % |
| Regional % of Complaints with SODs Issued: | 51.9% |
Areas Cited as a Result of Complaints:
| SOD DATE | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 7/20/99 | 405.2 | Governing body (f) Care of patients | 11/20/99 |
| 405.4 | Medical staff (c) Medical staff bylaws | 11/20/99 | |
| 1/4/99 | 405.6 | Quality assurance program (a)The governing body | 7/12/99 |
| 405.7 | Patients rights (b) Hospital responsibilities | 7/12/99 | |
| 5/27/99 | 405.5 | Nursing services (b) Delivery of services | 7/14/99 |
| 405.6 | Quality assurance program (a) The governing body | 7/14/99 | |
| 405.18 | Rehabilitation services (a) Organization and staffing | 7/14/99 | |
| 5/14/99 | 405.5 | Nursing services (b) Delivery of services | 7/12/99 |
| 405.6 | Quality assurance program (b) Activities of the quality | 7/12/99 | |
| 405.7 | Patients’ rights (b) Hospital Responsibilities | 7/12/99 | |
| 5/13/99 | 405.4 | Medical staff (f) Postgraduate trainees | 9/17/99 |
| 405.6 | Quality assurance program (b) Quality assurance | 9/17/99 | |
| 405.7 | Patients rights (b) Hospital responsibilities | 9/17/99 | |
| 405.16 | Laboratory services (c) Personnel | 9/17/99 | |
| 4/28/99 | 405.7 | Patients rights (b) Hospital responsibilities | 7/12/99 |
| 6/14/99 | 405.4 | Medical staff (a) Medical staff accountability | 6/14/99 |
| 405.5 | Nursing services (b) Delivery of services | 6/14/99 | |
| 8/24/99 | 405.5 | Nursing services (b) Delivery of services | 8/24/99 |
| 405.7 | Patients’ rights (b) Hospital responsibilities | 8/24/99 | |
| 4/26/99 | 405.4 | Medical staff (a) Medical staff accountability | 7/14/99 |
| 405.5 | Nursing services (b) Delivery of services | 7/14/99 | |
| 405.6 | Quality assurance program (a) The governing body | 7/14/99 | |
| 405.7 | Patients’ rights (b) Hospital responsibilities | 7/14/99 | |
| 405.9 | Admission/discharge (f) Discharge | 7/14/99 | |
| 2/18/99 | 405.5 | Nursing services (b) Delivery of services | 2/18/99 |
Areas Cited as a Result of Surveys: Article 28
| Date of Survey | Type | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 9/14/98 | 405.4 | Medical staff (a)Organization (f) Postgraduate trainees |
10/15/99 |
| 9/18/98 | 405.6 | Quality assurance program | 10/15/99 |
Most Recent Routine Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |