New-Island Hospital
PFI # 0551
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 3 |
| Complaints with Statements of Deficiencies (SOD) Issued | 1 |
| % of Complaints with SODs Issued | 33% |
| Regional % of Complaints with SODs Issued: | 51.9% |
Areas Cited as a Result of Complaints:
| SOD DATE | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 9/27/99 | 405.5 | Nursing Services (c) Administration of Drugs | 11/10/99 |
| 405.10 | Medical Records (a) General Requirements | 11/10/99 | |
| 405.19 | Emergency Services (b) Organization | 11/10/99 |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 9/29/99 | Article 28 405.2 | Governing body (b) Organization and operation | 11/5/99 |
| 405.3 | Administration (b) Personnel | 11/5/99 | |
| 405.5 | Nursing services
(e) Quality assurance |
11/5/99 | |
| 405.6 | Quality assurance program (a) Quality assurance committee | 11/5/99 | |
| 405.7 | Patients’ rights (b) Hospital responsibilities | 11/5/99 | |
| 405.9 | Admission/discharge (b) Admission | 11/5/99 | |
| 405.10 | Medical record (a) General requirements | 11/5/99 | |
| 405.13 | Anesthesia services (b) Operation and delivery of services | 11/5/99 | |
| 405.17 | Pharmaceutical services
|
11/5/99 | |
| 405.19 | Emergency services
(f) Quality assurance |
11/5/99 | |
| 405.23 | Food and dietetic services
(e) Housekeeping |
11/5/99 |
Most Recent Routine Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |