St. Joseph’s Hospital Health Center

PFI # 0630

Complaints:

Complaint Information: 1999
   
Complaint Investigations Completed 7
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 29%
Regional % of Complaints with SODs Issued: 36.5%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
2/5/99 405.7(b) Patients’ Rights – Hospital Responsibilities 3/24/99
3/30/99 405.5(b) Nursing Services – Delivery of Services 4/23/99
  405.9(f) Admission/Discharge – Discharge  
       
       
       

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
5/13/99 Article 28 Focus-Resident Work Hours None  
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted