Southside Hospital
PFI #0924
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 12 |
| Complaints with Statements of Deficiencies (SOD) Issued | 8 |
| % of Complaints with SODs Issued | 67% |
| Regional % of Complaints with SODs Issued: | 51.9% |
Areas Cited as a Result of Complaints:
| SOD DATE | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 9/28/99 | 405.4 | Medical Staff (a) Medical Staff Accountability | 9/8/00 |
| 405.5 | Nursing Services (b) Delivery of Services | 9/8/00 | |
| 405.23 | Food and Dietetic Services (a) General | 9/8/00 | |
| 9/29/99 | 405.21 | Maternity & Newborn Services (c) General Requirements | 12/23/99 |
| 11/26/99 | 405.06 | Quality Assurance Program (a) Activities of the QA Program | 2/11/00 |
| 405.19 | Emergency Services (e) Patient Care | 2/11/00 | |
| 1/28/99 | 405.4 | Medical Staff (c) Medical Staff Bylaws (f) Postgraduate trainees | 5/20/99 |
| 405.6 | Quality Assurance Program (a) Activities of the QA program | 5/20/99 | |
| 405.7 | Patients Rights (b) Hospitals Responsibilities | 5/20/99 | |
| 405.19 | Emergency Department (e) Patients Rights (f) Quality Assurance | 5/20/99 | |
| 2/8/99 | 405.5 | Nursing services (b) Delivery of services | 7/19/99 |
| 405.7 | Patients Rights (b) Hospitals Responsibilities | 7/19/99 | |
| 2/2/99 | 405.4 | Medical Staff (a) Medical Staff Accountability | 9/23/99 |
| 405.6 | Quality Assurance Program (a) Activities of the QA program | 9/23/99 | |
| 1/15/99 | 405.2 | Governing body (f) Care of patients | 4/7/99 |
| 405.4 | Medical staff (c) Medical staff bylaws | 4/7/99 | |
| 405.6 | Quality Assurance Program (a) Activities of the QA program | 4/7/99 | |
| 405.8 | Incident reporting Incidents to be reported | 4/7/99 | |
| 405.9 | Admission/discharge (a) Admission | 4/7/99 | |
| 405.19 | Emergency services ( c) General policies and procedures | 4/7/99 | |
| 1/31/99 | 405.4 | Medical Staff (c) Medical Staff Bylaws (e) Registered physician’s assistants | 5/20/99 |
| 405.6 | Quality Assurance Program (a) Activities of the QA program | 5/20/99 | |
| 405.7 | Patients Rights (b) Hospitals Responsibilities | 5/20/99 | |
| 405.19 | Emergency Department (e) Patients Rights | 5/20/99 |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
Most Recent Routine Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |