WESTCHESTER MEDICAL CENTER County: Westchester
PFI #1139
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 12 |
| Complaints with Statements of Deficiencies (SOD) Issued | 2 |
| % of Complaints with SODs Issued | 17% |
| Regional % of Complaints with SODs Issued: | 30.4% |
Areas Cited as a Result of Complaints:
| Date of Survey | Regulatory Citation | Areas Cited as a Result of Complaints: | Date of Plan of Correction |
| 4/14/99 | 405.2(b)(2) | Governing Body | 6/02/99 |
| 405.4(a)(1)(i) | Medical Staff | ||
| 405.5(b)(2),(4) | Nursing Services | ||
| 405.7(b) | Patients’ Rights | ||
| 405.9(a)(1) | Admission/Discharge | ||
| 405.10(a)(1),(6) | Medical Records | ||
| 405.11 | Infection Control | ||
| 405.19(d)(2),(e) | Emergency Services | ||
| 5/25/99 | 405.7(b)(3) | Patients’ Rights | 6/21/99 |
Areas Cited as a Result of Surveys:
| Date of Survey | Regulatory Citation | Areas Cited as a Result of Complaints: | Date of Plan of Correction |
Areas Cited as a Result of Incident Investigations:
| Date of Survey | Regulatory Citation | Areas Cited as a Result of Complaints: | Date of Plan of Correction |
| 7/7/99 | 482.12(a) | Medical Staff | 10/29/99 |
| 482.22(b) | Medical Staff Organization and Accountability | ||
| 482.42(a) | Organization and Policies | ||
| 482.51(b) | Delivery of Services | ||