OUR LADY OF MERCY MEDICAL CENTER
PFI # 1168
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 2 |
| Complaints with Statements of Deficiencies (SOD) Issued | 2 |
| % of Complaints with SODs Issued | 100% |
| Regional % of Complaints with SODs Issued: | 25.1% |
Areas Cited as a Result of Complaints:
| SOD Date | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 11/30/99 | 405.2 | Governing Body - Care of Patients | 01/13/00 |
| 11/30/99 | 405.5 | Nursing Services - Delivery of Services | 01/13/00 |
| 11/30/99 | 405.6 | Quality Assurance Program | 01/13/00 |
| 05/14/99 | 405.4 | Medical Staff - Medical Staff Bylaws | 09/03/99 |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |