BROOKDALE HOSPITAL MEDICAL CENTER

PFI # 1286

Complaints:

Complaint Information: 1999
   
Complaint Investigations Completed 18
Complaints with Statements of Deficiencies (SOD) Issued 6
% of Complaints with SODs Issued 33%
Regional % of Complaints with SODs Issued: 25.1%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
12/16/99 405.7 Patients' Rights - Hospital Responsibilities 02/24/00
10/29/99 405.5 Nursing Services - Administration of Drugs 07/06/00
10/29/99 405.7 Patients' Rights - Hospital Responsibiliites 07/06/00
10/29/99 405.8 Incident Reporting 07/06/00
10/29/99 405.6 Quality Assurance Program 12/21/99
07/21/99 405.9 Admission/Discharge - Discharge 08/25/99
07/21/99 405.9 Admission/Discharge - Discharge 08/25/99
07/21/99 405.28 Social Services - Screening 08/25/99
06/22/99 405.2 Governing Body - Care of Patients 08/10/99

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
       
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted