BAYLEY SETON HOSPITAL

PFI # 1473

Complaints:

Complaint Information: 1999
   
Complaint Investigations Completed 3
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 67%
Regional % of Complaints with SODs Issued: 25.1%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
05/19/99 405.19 Emergency Services - Patient Care 07/15/99
05/14/99 405.5 Nursing Services - Delivery of Services 08/05/99
05/14/99 405.6 Quality Assurance Program - Committee Activities 08/05/99
05/14/99 405.43 Orders Not to Resuscitate - Physician Review 08/05/99

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited as a Result of Complaints: Date Plan of Correction Accepted
       
       
       
       
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited as a Result of Complaints: Date Plan of Correction Accepted